About Me
I’m Trudy, and I’ve always been fascinated by why people think, react and communicate the way they do.
Even as a child, I was curious about human behaviour. That curiosity led me into studying behavioural psychology, exploring hypnosis and other modalities, running a clinic and eventually into writing and delivering customer service and communication workshops for more than twenty years.
Over the past thirty years, I’ve worked across government, behavioural and business psychology, coaching and digital product creation supporting individuals, teams and communities across Australia and internationally.
As you can see, my skill set is very diverse.
Across my career I’ve:
- Delivered 300+ events and training programs
- Trained thousands of people in over 15 course topics
- Managed large‑scale new and established developer community projects
- Created 100+ digital products for myself and business owners
- Launched 20+ online courses
- Helped secure millions in grant funding
In 2025, I launched Beyond AIQ to help businesses combine emotional intelligence with practical AI tools. Our programs include Customer Service 3.0 and AI for Business Beginners.
To explore the areas I specialise in, visit the Work With Us page.
Need someone who can step into your project quickly or create a customised program or product?
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