About Me
I’m Trudy, and I’ve always been fascinated by why people think, react and communicate the way they do.
Even as a child, I was curious about human behaviour. That curiosity led me into studying behavioural psychology, exploring hypnosis and other modalities, running a clinic and eventually into writing and delivering customer service and communication workshops for more than twenty years.
With senior local government experience and 30+ years across community engagement, behavioural psychology, coaching, and digital product development, I’ve supported organisations, teams, and communities throughout Australia and internationally to improve capability, communication, and performance.
As you can see, my skill set is very diverse.
Across my career I’ve:
- Delivered 300+ events and training programs
- Trained thousands of people in over 15 course topics
- Managed large‑scale new and established developer community projects
- Created 100+ digital products for myself and business owners
- Launched 20+ online courses
- Helped secure millions in grant funding
In 2025, I launched Beyond AIQ to help businesses combine emotional intelligence with practical AI tools. Our programs include Customer Service and Sales 3.0 and AI for Business Beginners.
To explore the areas I specialise in, visit the Work With Us page.
If you’re looking for someone who can step in, deliver outcomes, and strengthen your community, team, or project, let’s connect.
