Training and Workshops
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As AI becomes standard across industries, customers are actively seeking high‑quality human service when they dine, shop and interact with businesses. Teams who can deliver skilled, genuine, in‑person communication will stand out and they’ll win the loyalty, repeat business and revenue that automated systems can’t.
We currently deliver two core training programs, both practical, interactive and designed to give teams skills they can use immediately. Sessions can be delivered in person or online via Zoom or Microsoft Teams. We are also about to launch a self paced online version so stay tuned!
Course - Customer Service and Sales 3.0
More sales. Less stress. Real human connection that beats AI every time.
Notice your staff aren’t delivering quality customer service or communicating positively with colleagues?
Your customers (and colleagues) want genuine service not robotic replies. This hands-on training gives your team practical NLP (neuro linguistic programming) skills to:
- Communicate with clarity, confidence, and professionalism
- Build instant trust and rapport with customers & colleagues
- Increase satisfaction, loyalty, and repeat business
- Boost sales through natural influence and connection
- Blend AI insights with human psychology for personalised service
- Use Emotional Intelligence (EQ) to respond authentically
- Handle difficult situations with calm authority
- Adapt your style for maximum impact every time
- Cultivate a positive, resilient mindset for daily success
Teams leave calmer, more confident, and ready to deliver high-quality customer service that increases revenue and cuts stress, every single day.
Customised for Your Industry
This workshop can be tailored for:
- Small business (service, sales, client experience)
- Admin and office teams (internal and external communication)
- Hospitality and retail (service, sales, complaints, fast‑paced environments)
- Real estate (rapport, negotiation, client expectations, conflict)
- Local government (community‑facing communication, difficult conversations, service consistency)
Want higher sales and happier teams? Enquire now → trudy@beyondaiq.com
Course - AI for Beginners
Work smarter, not harder, without the overwhelm or security risks.
AI can save hours and reduce stress, but only if your team knows how to use it safely. This simple, practical intro shows them how to:
- Get quick wins on emails, content & planning
- Avoid mistakes that waste time or leak data
- Stay productive while keeping the human touch
- Build real confidence with beginner tools
Perfect for teams wanting to embrace AI responsibly and reclaim their day. In-person or online.
Ready to cut stress and boost efficiency? Enquire now → trudy@beyondaiq.com
Contact Us
Get in touch today to book a workshop or discuss a tailored training program for your business.
We’ll reply within 24 hours to chat about your team’s needs and how we can help you reduce stress, boost sales, and stand out in an AI world.